This page explains how to permanently delete your account and associated data from
Yato's Seller / Vendor app
(Yato Partner Vendors, package com.yatoseller.sellerapp),
published by Yato Delivery on Google Play.
Request deletion from within the app
You can delete your seller account directly from the app, without contacting support:
- Open the Yato Partner Vendors app and sign in
- Tap the menu icon, then tap your profile picture at the top (Edit Profile)
- Tap the ⋮ menu in the top right
- Tap Delete Account
- Confirm when prompted
Pending payouts or unsettled balances must be settled before your account can be deleted.
Can't access the app?
If you no longer have access to your account or the app, you can request deletion by email instead:
Email theyatodelivery@gmail.com from the address registered on your account, with the subject line “Account Deletion Request”, and include:
- The email address or phone number registered on your seller account
- Your store name
We'll verify the request and delete your account within 7 business days.
What gets deleted
Once your account is deleted, we permanently remove:
- Your name, email address, and phone number, and your staff (employee) accounts
- Your store profile, address and location data
- Store, profile, and product photos and videos you uploaded
- Saved payout / bank account details (account number, IFSC, UPI ID)
Some information may be retained for a limited period after deletion:
- Order, transaction, earnings and payout records, which we retain as required for accounting, tax, and fraud-prevention purposes
- Data included in backups, which is purged on our normal backup rotation cycle (within 90 days)
Questions? Contact us at theyatodelivery@gmail.com. See also our Seller Privacy Policy.