Privacy policy

Privacy Policy for Yato

Effective Date: May 2025

At Yato, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application to buy Food, Groceries, Fruits & Vegetables, Personal Care items, and more.

1. Information We Collect

  • Personal Information: Name, mobile number, address, and email when you register or place an order.

  • Payment Information: We may collect billing and payment details through secure third-party payment gateways.

  • Location Data: Your real-time location is collected to provide services such as assigning the nearest delivery partner and ensuring timely deliveries.

  • Device Information: Information about your mobile device, such as model, operating system, and IP address.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and improve user experience.

  • To personalize content and app functionality based on your preferences.

  • To send transactional communications related to your orders and updates.

3. Location Permissions Policies

Our App, Yato, takes live location permission with 'Background & Foreground' access.

As a delivery-based application, to operate all the features and functions smoothly, we need to request this permission from users. If the user does not allow these permissions, some features of the application may not work properly.

We collect your location only for the purpose of providing services such as connecting you with the nearest delivery partner based on your current location. Yato does not use your location for any other purposes and never shares your personal data with third parties. Your data and content are completely secured.

You are not required to grant any other permissions apart from the necessary location access, which is essential to function as expected.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information with third parties only to the extent necessary to deliver our service (e.g., delivery partners).

5. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted in the app with a revised effective date.


Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Office Address: Kargil district, Union Territory of Ladakh
Phone Number: +91 91494 88453
Email: yatofooddelivery@gmail.com