Effective Date: May 2025
Welcome to Yato. By accessing or using our mobile application, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our application.
By using Yato, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are under the age of 18, you may use the app only under the supervision of a parent or guardian.
Yato provides a platform for customers to purchase food, groceries, fruits & vegetables, personal care items, and more.
You agree not to:
Use the app for any unlawful purpose.
Attempt to hack or interfere with the functionality of the app.
Misuse or misrepresent any information.
To use certain features, you may be required to register and create an account. You agree to:
Provide accurate and complete information.
Maintain the security of your account credentials.
Notify us immediately of any unauthorized use of your account.
All orders placed through the app are subject to availability and acceptance.
Prices may vary and are subject to change without notice.
Payments must be made via the methods available in the app (e.g., UPI, cards, COD).
Yato is not responsible for any payment gateway failures.
We strive to deliver orders promptly, but delivery times are estimates and not guaranteed.
Users must be available at the provided address during delivery.
If a delivery fails due to customer unavailability or incorrect details, additional charges may apply.
Orders can be cancelled within a specified time (visible in the app).
Refunds, where applicable, will be processed in accordance with our Refund Policy.
Certain products (e.g., perishable goods) may not be eligible for cancellation or return.
You agree to:
Use the app in compliance with all applicable laws.
Not engage in abusive, offensive, or fraudulent behavior.
Yato is not liable for any direct, indirect, or incidental damages resulting from:
Use or inability to use the app.
Delays in delivery.
Actions of third-party service providers.
Our Privacy Policy outlines how we collect and use your personal information. By using Yato, you agree to our Privacy Policy.
Yato reserves the right to modify these Terms at any time. Continued use of the app after such changes constitutes your acceptance of the new Terms.
We may suspend or terminate your access to the app if you violate these Terms or engage in fraudulent or abusive behavior.
Contact Us
If you have any questions about these Terms, please contact us:
Office Address: Kargil district, Union Territory of Ladakh
Phone Number: +91 91494 88453
Email: yatofooddelivery@gmail.com
